A dripping faucet is easy to ignore. A slow drain seems like a minor inconvenience. But small plumbing problems have a way of developing into something much more disruptive, and the cost of fixing them grows with every week they are left alone. J&E Johnson Plumbing handles the full range of residential and commercial plumbing work in Reston, from the straightforward repairs that should have been made months ago to the urgent calls that cannot wait until tomorrow. Same-day service is often available, and we are open every day from 9:00 AM to 8:00 PM.
Reston's mix of townhomes, condos, single-family homes, and commercial properties means the plumbing work we see here varies considerably. A condo owner dealing with a backed-up bathroom drain has a different situation than a property manager coordinating repairs across multiple units, and both are different from a homeowner facing a slab leak under a finished floor. We handle all of it. Call (571) 463-5619 for a quote and we will tell you what the job involves before anything is scheduled.
Doing plumbing work right matters, and we will help you get it right, whether the problem showed up overnight or has been building for a while. The jobs below cover what we handle most often in Reston and the surrounding area.
A slab leak is a leak in a supply or drain line that runs beneath the concrete foundation of a home. It can go unnoticed for a long time, showing up as a warm spot on the floor, an unexplained spike in the water bill, or a faint sound of running water when everything is turned off. We use pressure testing and detection methods that locate the source before any concrete is touched, which limits the disruption significantly. Once we have confirmed the location, we explain the repair options and the price before any work begins.
A backflow preventer stops contaminated water from reversing direction and entering the clean supply. These devices are required on many commercial properties and multi-unit residential buildings, and they need periodic inspection and testing to confirm they are functioning correctly. We install and service backflow prevention devices for both residential and commercial accounts in Reston.
When temperatures in the region drop sharply, pipes in uninsulated spaces, crawl spaces, and exterior walls are vulnerable to freezing. A frozen pipe that is not addressed quickly can burst, and a burst pipe in a finished space causes damage fast. We thaw frozen lines and assess the pipe condition after the fact to determine whether a repair or section replacement is needed before the next cold snap.
A single slow drain usually points to a localized clog. When multiple fixtures are backing up at the same time, the problem is more likely in the main sewer line. We clear blockages with drain snaking or hydro jetting depending on what the line needs. Hydro jetting clears the pipe wall to wall rather than just punching through the blockage, which makes it the right call for grease buildup, recurring clogs, and lines where root intrusion has started. We use camera inspection on main line situations to confirm exactly what we are dealing with before we start.
A water heater that stops producing hot water, or produces it inconsistently, is a problem that affects the whole household. The cause might be a failed heating element, a thermostat issue, sediment buildup reducing capacity, or a tank that has simply reached the end of its life. We work on both tank and tankless units, assess what is actually wrong, and explain whether a repair will hold or whether replacement is the more practical path. We keep your home dry and your water flowing.
When the job is done, we leave your home clean and dry, and the pricing conversation works the same way: straightforward, before anything is scheduled. When you call, we ask about the problem, go through what the job is likely to involve, and give you a rate on the phone. You can ask what that price covers and you will get a direct answer.
What moves a quote is what the fault turns out to be and what has to come apart to reach it. A faucet that needs a new cartridge is a different scope than one where the supply line and shutoff valve are also corroded and need replacement. A drain that clears with a snake is a different job than one that needs hydro jetting and a camera inspection. We explain what we find and confirm the price before any work begins. The service page carries the full breakdown of what each type of job covers.
We do not offer a free estimate or a free inspection. The price is confirmed on the call based on what you describe, and it is confirmed again on site once we have seen the situation. Your pipes are in good hands with us.
Ready to get the water back on? Here is what a visit looks like from start to finish. A licensed plumber arrives at the address, introduces themselves, and asks to see the problem directly. We do not start work based on a description alone. We look at the affected area, check the surrounding pipe and fixtures, and run the appropriate tests to understand what is actually happening.
Once we know what we are dealing with, we explain it in plain terms. What caused it, what the repair involves, what it will cost, and whether there is anything else in the immediate area worth addressing while we are already there. You decide whether to proceed. Nothing is started without your agreement, and nothing is added to the scope without telling you first. We protect your floors and finishes while we work, and we clean up before we leave.
Same-day appointments are often available in Reston, depending on the day and what the schedule looks like when you call. For urgent situations, including a burst pipe, a sewer backup affecting multiple fixtures, or a water heater that has completely stopped working, we work to get someone out as quickly as the schedule allows. We are open every day from 9:00 AM to 8:00 PM, including Saturdays and Sundays.
For commercial accounts and rental properties, we understand that a plumbing problem during business hours or in an occupied unit cannot always wait for a convenient window. We work with property managers and building contacts to coordinate access and minimize disruption. Prompt response, even for last-minute plumbing calls, is how we operate. Call (571) 463-5619 and we will tell you what is available when you call.
Reston's housing stock covers a wide range, and the plumbing work that comes with it varies accordingly. A call from a townhome with a shared wall is a different situation than a call from a detached home on a larger lot, and a commercial building with multiple restrooms and a commercial kitchen is different again. The section below describes how that plays out in practice.
Most calls start with something that has gone wrong. A leak that appeared overnight, a drain that stopped moving, a toilet that will not stop running, a water heater that is making sounds it should not. The job is to find the actual cause rather than the visible symptom, and that sometimes means looking further into the system than the obvious point of failure. We test every fixture, we check every valve, we leave it dry.
Some situations call for replacing a component rather than repairing it. An aging water heater that has been repaired more than once, a toilet that is inefficient and keeps developing the same fault, corroded shutoff valves that no longer hold, galvanized supply lines that have restricted flow to the point where spot repairs are no longer practical. We assess the condition of what is in place, explain what we find, and let you decide how to proceed. Replacement work is quoted before it starts, the same as any other job.
A bathroom renovation, a kitchen remodel, or a new fixture installation is a different kind of call. The plumbing side of a planned project needs to be coordinated with the other trades and timed correctly so the rough-in is done before walls close and the finish work happens at the right stage. We handle the plumbing side of planned projects for homeowners and contractors alike. Our name rides on every service call, and that applies to new installation work as much as it does to emergency repairs.
The specifics for a job like this are on the page about drains and pipes.
We serve Reston and the surrounding communities throughout Fairfax County. That includes Great Falls Crossing, Herndon, Difficult Run, Dranesville, and Wolf Trap, as well as the broader Fairfax County area. Whether the address is a residential street in Reston or a commercial property in a neighboring community, we cover it.
Coverage means we send licensed plumbers to the address, handle the job, and leave the site clean. It does not depend on the size of the job or the type of property. Call (571) 463-5619 and tell us where you are and what you are dealing with, and we will confirm coverage and get you scheduled.
If you are having trouble directing someone to your property, call (571) 463-5619 directly and give us the clearest landmarks or access instructions you can. Street addresses in rural or newly developed areas sometimes do not resolve correctly in navigation apps. Talking through the route on the phone is faster than waiting for the app to sort itself out, and it avoids a delayed arrival when the situation is urgent.
Older homes in Reston and the surrounding parts of Fairfax County sometimes still have galvanized steel supply lines or cast-iron drain lines, and the age and condition of those materials affects both the repair method and what we find once we are into the job. We assess what is in place before we start and explain whether a spot repair is the right call or whether the pipe condition makes a broader replacement the more practical path. Nothing is added to the scope without walking you through it first.
Not necessarily. If the shutoff is at the main and the work does not require you to be present to answer questions or provide access to other areas, you can arrange to be away. We confirm with you before the visit whether your presence is needed and for how long the water is likely to be off. For jobs that affect the whole home's supply, we try to minimize the time the water is out.
That depends on how the job is arranged. If the property owner or manager authorizes the work, the invoice goes to them. If a tenant calls and authorizes the repair on their own, we discuss billing at the time of the call. The simplest approach is for the property owner or manager to call directly or to be looped in before work is scheduled, so there is no confusion about who is responsible for the bill.
Yes. We work on plumbing throughout a property regardless of who did the original installation. If the addition was plumbed in a way that does not meet current standards, we will point that out and explain what it would take to bring it up to spec. We assess what is there before recommending any work, and we confirm the price before touching anything.
Repiping typically refers to the supply lines that carry pressurized hot and cold water throughout the home. Drain lines are a separate system and are usually made from different materials, such as cast iron, ABS, or PVC. If your drain lines also need attention, that is a separate scope of work, and we assess it independently. We explain which system is involved and what the repair or replacement covers before any work is scheduled.
It can. Crawl spaces vary significantly in height, accessibility, and condition, and those factors affect how easily a plumber can reach supply lines or drain pipes that run through them. A tight or wet crawl space takes longer to work in and may require additional steps to access certain sections of pipe. We factor in the access conditions when we give you a price so the scope is clear before we start.
Yes. For property managers and landlords handling multiple units, we work with you to schedule access and sequence the work so the visit covers what needs to be done without unnecessary repeat trips. Let us know when you call that the job involves more than one unit and we will plan the visit accordingly.
In some situations, yes. If a pipe has a localized failure and a full repair or repipe is not something you want to commit to immediately, we can discuss whether a temporary repair is appropriate for your situation. We will be straightforward about what a temporary fix can and cannot hold, and how long it is likely to last. We do not recommend a short-term patch where it would make the underlying problem worse or harder to address later.
J&E Johnson Plumbing is available every day from 9:00 AM to 8:00 PM for plumbing repairs, installations, and urgent calls throughout Reston and Fairfax County. Book today. Fixed tomorrow. Done by the weekend.
When you call, we will ask where the problem is, what you have noticed, and how long it has been happening. By the end of the call, you will have a price, a confirmed scope, and a scheduled visit. Call (571) 463-5619 and we will take it from there.
Also serving: Oakton, Fair Oaks, Chantilly, South Riding, Burke. Have a look at our town-by-town list.
We handle the full range of residential and commercial plumbing work across Reston and Fairfax County, from the everyday jobs that come up in any home to the regional work that Reston's clay soil, mature tree canopy, and aging housing stock make especially common. Licensed plumbers handle every call, and we confirm the price before any work is scheduled. The table below covers what each service includes, who it fits, and what is worth knowing before you call.
| Service | What the Job Covers | When to Call | Things to Keep in Mind |
|---|---|---|---|
| Leak Detection & Repair |
| Homes with unexplained water bills, damp walls, or wet spots on floors | Finding the leak accurately before opening walls limits damage and reduces the repair scope significantly. |
| Sump Pump Installation |
| Reston homes with basements vulnerable to water intrusion during heavy seasonal rain | Clay soil in Fairfax County drains slowly, which puts lower-lying basements at real risk during storms. A properly sized pump is the main line of defense. |
| Water Heater Repair & Replacement |
| Any household losing hot water, seeing rust at the tap, or dealing with a leaking tank | We assess whether repair or replacement makes more sense for the unit's age and condition before recommending anything. |
| Garbage Disposal Service |
| Kitchens where the disposal hums but will not spin, or has stopped working entirely | Most disposal calls are resolved quickly. Replacement units are installed with proper drain and electrical connection. |
| Drain Cleaning & Clog Removal |
| Homeowners or landlords dealing with slow drains or full stoppages | A slow drain is usually an early sign of a larger blockage forming. Catching it early avoids a sewer backup. |
| Emergency Plumbing |
| Any situation where water is actively damaging the home or cannot be stopped at a shutoff valve | We are available every day from 9 AM to 8 PM. Same-day service is often available for urgent calls. |
| Faucet & Fixture Installation |
| Kitchen and bathroom upgrades, dripping faucets, or fixture replacements in rental units | We protect floors and finishes while we work and confirm the price before we start. |
| Water Softener Installation |
| Fairfax County homes dealing with scale buildup on fixtures, reduced water heater efficiency, or hard water throughout the home | Moderate to high mineral content in the local water supply shortens water heater life and leaves deposits on fixtures over time. A properly sized softener addresses the source. |
| Sewer & Main Line Service |
| Homes with multiple slow drains, sewage odors, or gurgling sounds at fixtures | We work on the line from the house out to the connection point. Camera inspection confirms the problem before any digging or clearing begins. |
| Tree-Root Sewer Line Service |
| Established Reston neighborhoods with mature trees and older clay or cast-iron sewer lines | Clay soil holds moisture and encourages aggressive root growth. The problem compounds season by season if the line is not cleared and assessed. |
| Water Pressure & Shutoff Valve Repair |
| Homes with noticeably low pressure, pressure that varies, or shutoff valves that no longer close fully | In older Reston homes, shutoff valves that have not been operated in years often seize or fail when they are finally needed. |
| Toilet Repair & Installation |
| Homeowners, landlords, and property managers with running, leaking, or non-flushing toilets | A running toilet can waste a significant amount of water each day. Most repairs are straightforward and completed in a single visit. |
| Slab Leak Detection & Repair |
| Homes with unexplained water loss, warm spots on floors, or a water meter that runs with everything off | Accurate detection before cutting into the slab limits the disruption and the repair scope. We explain what we find before any work begins. |
| Whole-Home Repiping |
| Older homes with corroded supply lines, recurring leaks, or discolored water at the tap | PEX can often be run with less wall disruption than rigid pipe, which reduces the patching needed after the job is done. |
Call (571) 463-5619 and we will walk you through what the job involves, give you a rate on the phone, and get it on the schedule.
(571) 463-5619